About The
Brisbane Plumbers
The Brisbane Plumbers was founded in 2017 with a simple goal—to provide Brisbane homeowners and businesses with honest plumbing services they could genuinely rely on.
What began as a small family-owned business has grown into one of Brisbane’s trusted maintenance plumbing companies, servicing residential homes, commercial properties, body corporates, and property managers across the region.
Over the years, our business has evolved, but one thing has never changed: our commitment to doing the right thing by our customers.
Today, The Brisbane Plumbers is proudly led by the Egan and Scott families. Together, they’ve built a business focused on honesty, quality workmanship, clear communication, and creating a workplace where people genuinely enjoy coming to work. Supported by an incredible team of qualified plumbers, apprentices, and office staff, every member of The Brisbane Plumbers shares the same commitment to delivering exceptional service and lasting relationships with our customers.
More Than Just Plumbing
We understand that when you call a plumber, it’s rarely because you’re having a good day.
Whether it’s a blocked drain, burst pipe, leaking hot water system, or an emergency after hours, plumbing problems can be stressful. That’s why we believe our job starts long before we pick up a tool.
We listen first.
We take the time to understand what’s happening, explain the problem easily and clearly, provide honest advice, and recommend solutions that are in the best interests of our customers.
Our goal isn’t simply to fix plumbing.
Our goal is to provide confidence, clarity, and peace of mind.
Built on Trust
Everything we do is guided by the values that define our company culture.
Our strongest value is No BS.
We believe our customers deserve complete transparency. If something goes wrong, we own it. If there’s a better solution, we’ll tell you. If a repair isn’t worthwhile, we’ll explain why.
No sales pressure.
No hidden surprises.
Just honest advice and quality workmanship.
Safety, teamwork, customer focus, and maintaining a positive attitude are equally important to us because we know the best customer experiences are created by people who genuinely enjoy what they do and look after one another.
Investing in Better Outcomes
As our business has grown, so has our investment in technology, equipment, and training.
From advanced CCTV drain cameras and high-pressure water jetting equipment to leak detection technology and trenchless pipe relining systems, we continue to invest in the tools that allow us to diagnose problems accurately and deliver long-lasting solutions.
Just as importantly, we invest in our people.
We believe great businesses are built by great teams. Through ongoing training, strong leadership, and a supportive culture, we’re committed to helping every member of our team grow both professionally and personally.
Looking Ahead
While we’re proud of how far we’ve come since 2017, we’re even more excited about where we’re going.
Our mission is to deliver honest, high-quality plumbing with clear communication, genuine care, and a team culture that people are proud to be part of.
Our vision is to build Brisbane’s leading maintenance plumbing business—a company known for trust, communication, and culture. A business powered by systems, strong leadership, and a team proud to wear the brand. We believe our culture shouldn’t stop at the workplace. It should positively impact the lives of our team members and their families as well.
Every day, we strive to build a company our customers can trust, our team can be proud of, and Brisbane can rely on for years to come.
Thank you for taking the time to learn about The Brisbane Plumbers.
We look forward to showing you the difference that honest advice, quality workmanship, and a genuinely customer-focused team can make.